What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run your account — your name, email address, mobile number, and the payment method you choose, whether that is DANA, OVO, or GoPay. We also collect session data such as device type, browser,
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and IP address so we can keep your account secure and troubleshoot access issues. Transaction records tied to your DANA, OVO, or GoPay deposits and withdrawals are retained to meet financial accountability requirements and to resolve any disputes about your account balance. We do not use
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your payment credentials beyond processing the transactions you initiate. Cookies and lightweight tracking tools help us understand how the mobile interface performs on your device — this is technical data, not personal profiling. You have the right to request a copy of your stored data, ask
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us to correct inaccuracies, or request deletion where local law permits. We process data only for the purposes stated here; if that scope changes, we will notify you before any new processing begins. Our retention periods are set by operational need and any applicable legal requirements
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in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.